Privacy Policy
Prototype Builders LLC
Last Updated: March 25, 2026
This privacy notice for Prototype Builders LLC ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://prototype.hexastrategies.com/home, request a free estimate, or engage with us in other related ways, including any sales, marketing, or customer service events.
Questions or concerns? Contact us at [email protected]
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you request a free estimate or contact us, including:
- Names
- Phone numbers
- Email addresses
- Mailing/Property addresses
- Contact preferences
We also automatically collect certain technical information when you visit our site, including IP address, browser characteristics, and usage data.
2. How Do We Process Your Information?
We process your information to:
Deliver and facilitate construction, roofing, and siding estimates and services
Respond to inquiries and offer customer support
Send administrative information about your project
Send appointment confirmations, project updates, and scheduling messages via SMS, strictly in accordance with the consent you provide
Fulfill and manage your contracts and schedules
3. SMS Communications & A2P Compliance (Important)
We highly value your privacy, especially regarding your mobile contact information. When you provide your phone number and opt-in to receive text messages from Prototype Builders LLC, you are consenting to receive communications regarding your estimates, project updates, scheduling, and customer support. Users who separately provide marketing consent may also receive promotional messages about seasonal specials and discounts.
Strict No-Sharing Policy for Mobile Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message Frequency: Message frequency varies based on your project status and interactions with our service.
Opting Out: You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. After you send "STOP" we will confirm your unsubscription. If you want to join again, just sign up as you did the first time.
Age Restriction: By opting into our SMS services, you represent that you are at least 18 years of age.
4. When and With Whom Do We Share Your Information?
We do not sell or rent your personal information. Limited sharing occurs only with:
Service Providers and Contractors: Third-party vendors who perform services on our behalf, including CRM platforms and payment processors. This sharing strictly excludes text messaging originator opt-in data and consent for marketing purposes.
Business Transfers: In connection with any merger, sale, or acquisition of our business.
Legal Obligations: Where required by law, court order, or governmental request.
5. Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies. You can set your browser to refuse cookies, though some site functions may not work properly.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
9. Your Privacy Rights (VCDPA & General)
We respect your right to access and control your personal data. In addition to general rights, if you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act (VCDPA):
Right to Know & Access: You have the right to confirm whether or not we are processing your personal data and to access such personal data.
Right to Correct: You have the right to correct inaccuracies in your personal data.
Right to Delete: You have the right to request the deletion of personal data provided by or obtained about you.
Right to Obtain a Copy (Data Portability): You have the right to obtain a digital copy of your personal data that you previously provided to us in a portable and readily usable format, allowing you to transfer it to another entity.
Right to Withdraw Consent: Where we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
AI-Specific Rights: You may opt out of having your voice recorded by our AI voice agents (if applicable) and request human review of any automated processes that significantly affect your account or services.
Right to Opt-Out: You have the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling. (Note: We do not sell your personal data).
To exercise any of these rights, please contact us using the information provided in Section 12.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. How Can You Contact Us?
If you have questions or comments about this notice, you may contact us by email or by post to:
Prototype Builders LLC
📍 14508 Lee Road Suite E, Chantilly, VA 20151
📞 Phone: (571) 347-2557
✉️ Email: [email protected]
🌐 Website: https://prototype.hexastrategies.com/home